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Established in 1997, Omega Direct Response (Omega) is a global provider of
outsourced call center services. We specialize in inbound, outbound and
multilingual customer contact at every stage of the customer lifecycle. Omega
is one of the pioneers of near and offshore contact center services. Omega's
delivery centers in Canada, Mexico and India provide state of the art,
customized solutions. We can design and implement a wide spectrum of call
center initiatives ranging from inbound customer care, sales and help desk to
outbound services along with in-language services in Spanish, French, Mandarin,
Cantonese, Hindi and other languages.
Successful
Customer
Transactions: 68,251,221
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We are a customer centric company that focuses on understanding your specific
needs. We deliver results by building a marketing partner chemistry with our
clients, based on expertise, integrity, responsiveness and hands-on
implementation. Omega is committed to providing service excellence with the
high standards that your company requires in providing a seamless interface
with your customers. Our clients consist of financial institutions, multiple
system cable operators, public utilities, publishers, membership organizations,
telecommunications companies, food services, consumer goods and more.
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