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Established in 1997, Omega Direct Response (Omega) is a global provider of
outsourced call center services. We specialize in inbound, outbound and
multilingual customer contact at every stage of the customer lifecycle. Omega
is one of the pioneers of near and offshore contact center services. Omega's
delivery centers in Canada, Mexico and Manila provide state of the art,
customized solutions. We can design and implement a wide spectrum of call
center initiatives ranging from inbound customer care, sales and help desk to
outbound services along with in-language services in Spanish, French, Mandarin,
Cantonese, Hindi and other languages.
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